Customers & Automation

Corporate Clients

Corporate Clients

Create business accounts for corporate clients so you can send invoices to companies, track payment terms, and keep B2B billing separate from individual customer records.

Where to find it — Web: Create or select a corporate client when building an invoice at InvoicesNew InvoiceCorporate tab. Mobile: View-only — corporate client details appear on invoices but cannot be created or edited on mobile.


Overview

Corporate clients let you:

  • Store company details (business name, contact person, email, phone, address, ABN) for B2B billing
  • Select a corporate client when creating an invoice so the company name, email, and ABN appear on the document
  • Set default payment terms per corporate client (e.g. 14 days, 30 days)
  • Search and reuse existing corporate clients across multiple invoices

Note

Corporate clients are part of the invoicing system, which requires a PRO subscription. Only venue owners can create, edit, or delete corporate clients.


Creating a corporate client

Corporate clients are created inline during invoice creation — there is no separate admin page.

Step 1: Start a new invoice

  1. Go to Invoices in the sidebar.
  2. Click New Invoice.

Step 2: Select the Corporate client type

  1. In the client section of the invoice form, choose the Corporate tab.
  2. The corporate client selector appears — a searchable dropdown of your existing corporate clients.

Step 3: Create a new corporate client (if needed)

If the company is not in the list:

  1. Click New (or the create option) in the selector.
  2. The inline creation form appears with these fields:
Field Required Notes
Business name Yes The company name that appears on invoices
Email No Used as the default recipient when sending invoices
ABN No Australian Business Number — displayed on invoices
Payment terms (days) No Default number of days until invoice is due. Default: 14. Range: 0–365.
  1. Click Save (or confirm). The new corporate client is created and automatically selected for the invoice.

Tip

You can add more details (contact name, phone, full address, notes) by editing the corporate client later. The inline form captures the essentials so you can keep building the invoice without interruption.


Editing a corporate client

To update a corporate client's details after creation:

  1. Open an existing invoice that is linked to the corporate client, or start a new invoice and select the client.
  2. Edit the client's details from the invoice view.

The full set of editable fields is:

Field Notes
Business name Required. Appears on all invoices linked to this client.
Contact name Optional. The person at the company you deal with.
Email Optional. Default recipient for invoice emails.
Phone Optional.
Address (line 1, line 2, city, state, postcode) Optional. Appears in the "Bill to" section of invoices.
Country Defaults to AU.
ABN Optional. Displayed as "ABN: [number]" on invoices.
Payment terms (days) Default: 14. Used to calculate the due date when creating new invoices.
Notes Optional. Internal notes visible to your team only.

Deleting a corporate client

A corporate client can only be deleted if it has no invoices linked to it. If invoices exist for the client, you must void or reassign those invoices first.


How corporate clients appear on invoices

When a corporate client is linked to an invoice, the invoice preview and sent document display:

  • Business name — in the "Bill to" section
  • Contact name — below the business name (if set)
  • Email — used as the recipient when sending
  • ABN — shown as "ABN: [number]" (if set)
  • Full address — city, state, postcode (if set)

Invoice client resolution

Each invoice has one of three client sources:

Client type Source When to use
Corporate Corporate client record B2B billing to a company
Individual Existing customer from your client list Billing an individual customer on file
Manual Free-text name and email One-off billing to someone not in your system

The invoice display name follows this priority: corporate client name → individual customer name → manually entered name → "Unknown client".


Payment terms

Each corporate client has a default payment terms value (in days). When you create an invoice for a corporate client, the due date is automatically calculated as:

Due date = issue date + payment terms days

The default is 14 days. You can set it to any value from 0 (due immediately) to 365 days. You can override the due date on individual invoices.


Platform differences

Feature Web Mobile
Create corporate client Yes — inline during invoice creation No
Edit corporate client Yes No
Delete corporate client Yes (if no linked invoices) No
View corporate client on invoice Yes Yes (read-only)
Search corporate clients Yes — in the selector dropdown No

Troubleshooting

Issue Solution
Cannot find the option to create a corporate client Corporate clients are created during invoice creation. Go to InvoicesNew Invoice and select the Corporate tab. The invoicing feature requires a PRO subscription.
Cannot delete a corporate client The client has invoices linked to it. You must void all linked invoices before the client can be deleted.
Invoice was sent to the wrong email Check the corporate client's email field. The invoice is sent to the email on the corporate client record (or the manually entered email if one was provided on the invoice). Update the corporate client's email for future invoices.
ABN not showing on the invoice Open the corporate client and add the ABN. The ABN is only displayed if the field is filled in.
Cannot create a corporate client on mobile Corporate client creation is only available on the web app. Use the web dashboard to create and manage corporate clients.

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Last updated: March 2026