Reports

Setting Business Goals

Setting Business Goals

Set a revenue target and track your progress on the Intelligence Dashboard — see at a glance whether you're on track, behind pace, or have already hit your goal.

Overview

Business Goals lets you:

  • Set a weekly or monthly revenue target for your venue
  • Track progress with a colour-coded progress bar on the Revenue KPI card
  • See projected end-of-period revenue based on your current pace
  • Get AI-powered briefings that reference your goal (PRO)

Note

Goal setting is available on all plan tiers. Only venue owners can set or update goals. Team members can view goal progress but cannot edit targets. On mobile, goal progress is displayed within the PRO Intelligence section.


How to Set a Revenue Goal

On Web

  1. Go to Intelligence in the sidebar.
  2. Click the "Set targets" button (target icon) in the header bar.
  3. In the Performance Targets sheet, choose a Goal period: Monthly or Weekly.
  4. Enter your revenue target in the "Revenue target" field (e.g., 5000). The currency symbol matches your venue's country ($ for AUD/NZD, £ for GBP).
  5. Click "Save Targets".

A toast confirms "Targets saved" and the sheet closes. The Revenue card on the dashboard immediately shows your goal progress.

On Mobile

  1. Go to the Intelligence tab.
  2. Scroll to the Revenue Goal card.
  3. Tap "Set Target" (or "Edit" if a goal already exists).
  4. In the Set Revenue Goal sheet, enter the Target revenue amount.
  5. Choose a Period: tap "Weekly" or "Monthly".
  6. Tap "Save Goal".

A toast confirms "Goal updated" with haptic feedback.

Tip

To remove a goal on web, leave the revenue field blank and click "Save Targets". On mobile, tap "Remove Goal" at the bottom of the goal sheet.


Goal Period Options

Period Resets on Duration
Monthly (default) 1st of each month (UTC) 28–31 days
Weekly Every Monday (UTC) 7 days

Progress resets automatically at the start of each period. The helper text beneath the period selector reads: "Progress resets at the start of each [weekly/monthly] period."


Reading the Progress Bar

Once a goal is set, a thin colour-coded progress bar appears beneath the Revenue KPI card on the Intelligence Dashboard.

Status Labels

Status Colour When it appears Example label
Goal reached Green Revenue meets or exceeds the target "Goal reached · 105%"
On track Green Projected to reach goal at current pace "On track · 72%"
Behind pace Amber Pace ratio 80–99% of required rate "Behind pace · 68% · 5d left"
Behind pace Red Pace ratio below 80% of required rate "Behind pace · 42% · 12d left"
Goal missed Red Period ended without reaching target "Goal missed · 87%"

The label is prefixed with the period context, for example: "This month · On track · 72%".

How Progress Is Calculated

  • Progress percentage = (current revenue ÷ goal target) × 100, capped at 100% for the progress bar
  • Pace ratio = (current revenue × total days) ÷ (days elapsed × goal target)
  • Projected end revenue = (current revenue ÷ days elapsed) × total days in period
  • On track = goal already reached, OR projected revenue meets or exceeds the target
  • Revenue counts bookings with status confirmed, completed, or arrived only. Cancelled, no-show, and pending bookings are excluded.

AI Integration (PRO)

When a revenue goal is set, the Concierge AI narrative on the Intelligence Dashboard incorporates your goal into its analysis:

  • The AI briefing mentions your goal progress and pace in its narrative summary
  • Suggested questions adapt based on goal status:
Goal status Suggested question
Behind pace (days remaining) "What can I do to close the gap to my monthly target?"
On track (not yet reached) "What's driving my goal performance this month?"
Goal reached (≥ 100%) "I've hit my monthly target — what next?"

Who Can Do What

Role Set/edit goals View progress
Owner Yes Yes
Manager No Yes
Staff No Yes (web); hidden if FREE on mobile

Goal setting uses the venueOwnerProcedure — only the venue owner can create, update, or remove goals. All team members with access to Intelligence can see the progress bar and status label.


Web vs Mobile

Feature Web Mobile
Set/edit goal "Set targets" / "Targets" button in header "Set Target" / "Edit" on Goal card
Remove goal Leave field blank + save "Remove Goal" button
Progress display Thin bar beneath Revenue KPI card Dedicated Revenue Goal card with larger bar
Sheet style Side sheet (desktop) / Drawer (mobile) Slide-up modal
Period selector Dropdown Toggle buttons (Weekly / Monthly)
Goal reached feedback Toast: "Targets saved" Toast: "Goal updated" + haptic

Troubleshooting

Issue Solution
No goal progress bar showing on the Revenue card You haven't set a goal yet. Click "Set targets" in the Intelligence header.
Progress says 0% but I have bookings Check that your bookings have status confirmed, completed, or arrived. Pending, cancelled, and no-show bookings are excluded from revenue calculations.
"Set Target" button doesn't appear on mobile Only venue owners see the goal setting button. If you are a staff member, ask your owner to set a goal — you can still view progress.
Goal progress seems wrong after changing the period Progress resets when the period changes. If you switch from monthly to weekly mid-month, progress is recalculated against the current week only.
Revenue card shows "Behind pace" in red but I'm close to my target The red colour appears when your pace ratio is below 80% of the required rate. You may be close in absolute terms but your daily pace suggests you won't reach the target by period end.

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Last updated: March 2026